Privacy policy

We at the Kyoto Sightseeing Bus consider the safeguarding personal information as one of the social responsibilities of a company that does business over the Internet. We therefore set our website privacy policy as shown below, in order to ensure customer security under our website operation and management.
This privacy policy is applied to customers who provide their personal information through the use of our bus service, booking for tour programs, etc.
If there are other regulations that differ from this privacy policy, pertaining to the provision of customers’ personal information, such regulations may supersede this privacy policy.
Customers who do not want to provide their personal information can reject such provision at their own discretion, however, in such cases, please note that these customers may not be able to use our services through the Kyoto Regular Tour Bus website.

Handling of personal information

What is personal information?
Under this privacy policy, “personal information” refers to information that customers provide to us through the use of the Kyoto Sightseeing Bus, application for tour programs etc., which identifies individual customers, or is specific to individual customers, including but not limited to their names, addresses, phone numbers and e-mail addresses.
Purposes of use of personal information
Customers’ names, addresses and other personal information provided through the application for regular tour buses operated by the Kyoto Sightseeing Bus is only used for the reservation of courses and pertaining processes.
Such information may also be used for notifying new services etc. to customers who request this.
We never use customers’ personal information for other purposes without their consent.
Provision of personal information

We do not disclose personal information provided by customers to any third person, except in the following cases:
1. The concerned customers have agreed to such provision.
2. We entrust the handling of personal information to a subcontractor etc. of the Kyoto Sightseeing Bus, to the extent necessary for achieving the purposes of use that have been presented to customers.
3. The information has been processed into statistical data, from which no identification of individual customers is possible (e.g. numbers of applicants to a lot drawing by age).
4. Such provision is required by law etc.

Secure control of personal information
We ensure strict control of personal information provided by customers, and take necessary actions to prevent loss, destruction, alteration, divulgence, etc. of such information.
We also seek security through adopting SSL (Secure Sockets Layer)-based encryption or other equivalent security technology in the transmission of personal information by customers, in order to prevent unauthorized access by a third party.
Disclosure, correction, deletion etc. of personal information
Customers seeking disclosure, correction, deletion, etc. of personal information provided by them are requested to submit a requisition with the relevant contact person in order for us to process the request.
For each requisition for disclosure, a service charge of 1,000 yen is applicable.

Cookies

In order to enable more convenient browsing on repeated visits by customers, our website may send specific data called “cookies” that identify the customer’s computer, and may record these data in that computer’s hard disk.
Cookies do not identify the customers themselves.
Customers can reject the cookies by making a setting accordingly on the Internet browser. Please note that such setting may cause problems with normal use of the website.

Compliance with applicable laws and other regulations

The Kyoto Sightseeing Bus complies with Japanese laws pertaining to the protection of personal information, and other related regulations, etc.

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